To open an account you must be at least 18 years old.
We are a licensed financial institution and have to comply with AML laws. This requires us to identify all clients. The account verification procedure is straight forward and doesn't take more then 48 hours to complete. You will not be allowed to send any money before you verify your true identity.
We offer Payment Accounts in USD, EUR, AUD, CAD, GBP, CHF, DKK, HKD, JPY, NOK, NZD, SEK, SGD, ZAR.
Your information is transmitted to our servers using a secure connection. All your personal data is stored encrypted and only limited personal has access to it. All your payment transactions must be digitally signed by a secure code which is sent to your phone number.
We are a licensed financial institution and have to comply with AML laws. This requires us to identify all clients. The account verification procedure is straight forward and doesn`t take more then 48 hours to complete. You will not be allowed to send any money before you verify your true identity.
DEK-CO (UK) Ltd, as an authorised and regulated Payment Institution, under the Payment Services Regulations 2017(PSD), protects your funds.
The company’s authorisation details can be checked on the Financial Conduct Authority’s FCA Register.As a UK Authorised Payment Institution (API) and by requirements of our regulator, the Financial Conduct Authority(FCA), the company safeguards your funds via the segregation and insurance method. The segregated bank account is held in an authorised financial credit institution, as per PSD, regulation 23. Customer funds are reconciled, and relevant funds are safeguarded on a daily basis. This safeguarding account is separate from the company’s own account which are used to manage the daily overheads. The company takes very seriously its obligations and conducts annual audits by independent and experienced UK auditors to ensure compliance to all relevant regulations.
Please note, your funds are not protected in the same way as they are at UK banks, as DEK-CO (UK) Ltd is not a bank. UK Banks, also authorised by the Financial Conduct Authority, protect customer funds up to £85,000 per depositor under the Financial Services Compensation Scheme (FSCS). If FSCS is important to you, find out more about opening a bank account. Funds held with an API are not covered by the FSCS, but they are protected by safeguarding. If DEK-CO (UK) Ltd goes out of business, whilst our safeguarding measures are in place to protect your funds, you may not get all of your money back. We have effective policies, procedures and controls to significantly reduce the likelihood of this occurring. If you wish to understand safeguarding and the difference between APIs, such as DEK-CO(UK) Ltd, and a bank, the Financial Conduct Authority has provided useful guidance HERE. If you have any further questions, please do not hesitate to contact us